F.A.Q.

Frequently Asked Questions

For whom are your products?

The Standard Products Sold on Milsorm are aimed at different market categories, military, police forces, the Red Cross, Soft Air lovers, but also to all categories for hobby or for work, they need to protect photographic equipment, electronic, scentific in general, or food, as in the case of the series of bags Pro Gear Elite Cooler. Also thanks to the customization possibilities of protective foam inside the suitcases, the applications are virtually endless. As regards the lighting systems, ranging from personal to LED flashlights, suitable at all, to the diving torches, to work from those, the torches LED tactics, to lighting systems for remote areas. a batteria.

What are your strengths?

To guide Milstorm there is ASIA Srl, supplier under DPR384 / 2001 and DPR170 / 2005 - with the Register of the major government agencies and military, distributing products, equipment and special equipment for the Bodies of the Italian State and others. The company, certified NATO ,ISO - ITAR - ART 28 TULPS of the National Register of Companies and Consortiums of Enterprise, distributes, in many cases exclusively for Italy, many brands and level Brands world. More info to our about us page.

What payment methods do you accept?

You can pay via Paypal, credit card, bank transfer, delivery, and if requested, in cash, in case of withdrawal at our office Asia LTD Via Ardeatina 385 , 00042 Anzio (Rome )

In quanti giorni riceverò la merce ordinata?

On average two to three working days following the payment to receive the goods if this is available in stock, if not available prior contact will be informed on the time needed to supply and subsequent delivery, on average, usually seven to fourteen days for the whole process .

How do I know if the parcel has been shipped?

At the time of departure of the goods you will be notified via e -mail with references to track the status of on-line delivery vs. In no case is it possible to reject at the time of delivery of the goods ordered, that fact will not be considered application of the right of return, but breach of contract.

I registered and I would do it. What are the advantages?

Registration is required to carry out our procedures. It has no cost, and provide us your email address, you will not get unwanted email. At the time, you can decide whether also subscribe to the newsletter or not, but at all times you can unsubscribe. During registration some required data is requested. Among the non-mandatory there is also the request of the tax code. The tax code while being a "sensitive data", is needed to issue tax bill of sale. If you do not want to add, however, we derive it from us by the required data.

I purchased an article and i would like to change it, or return it, how do I proceed?

You can exercise the right of withdrawal within 10 working days of receipt of the package. It is not necessary to specify the reason you are returning the product. You can ask for a change with another article , a voucher to use later or a refund . More info to the Warranty and returns page..

I have doubts and/or questions to ask about products and/or quotes, how can I contact?

You can Contact us at bu mail

here, or alternatively by filling out the form on the contact page.

What do I do if the product I'm interested is not available?

If the product is currently not available , you can at any time send an email to

this address, and it will be our interest to communicate with you as soon as possible, the time needed to retake, send, and do delivery, usually, we employ seven to fourteen days for the whole process.

For any other questions send mail to

info@milstorm.com

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